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Refund Policy

Returns

Our returns policy lasts 14 natural days from date of receipt. If 14 days have gone by since you have received your purchase, unfortunately we are unable to offer you a refund or exchange.

To be eligible for a return, your item must be unworn (but tried on is okay!) and in the same condition that you received it. It must also be in the original packaging.

Gift cards are non-refundable. 

 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund or store credit will be processed, and a credit will automatically be applied to your credit card or original method of payment (Paypal), within a certain amount of days depending upon your bank.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and you still have not received your refund yet, please contact us at info@wildbangarang.com

 

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 

Exchanges (if applicable)

We only replace items if they are defective or damaged upon arrival. Please note these leggings are for decorative wear. They are not designed for the high impact of aerial hoop and other such activities. Therefore Wild Bangarang cannot replace or accept returns after misuse. If you need to exchange it for the same item, send us an email at info@wildbangarang.com and send your item to: Wild Bangarang, Unit 5 Blatchington Rd Industrial Estate, Seaford, East Sussex BN25 2AN United Kingdom.

 

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver.

 

Shipping

To return your product, you should mail your product to:

Wild Bangarang
Unit 5, Blatchington Rd Industrial Estate
Seaford, East Sussex
BN25 2AN
United Kingdom

You will be responsible for paying for your own shipping costs for returning your item unless it was faulty. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £75, we strongly recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

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